Phil Thompson

Makes stuff work. Makes people happy.

Experience

Development Coordinator

Diocese of Vietnam and the Philippines

2013–2020

Building strong communities in rural Mindanao through fundraising, translation and publishing projects, charitable outreach, building projects, leadership development and educational work together with a growing team of international and Filipino leaders.

Online Content Manager

Whitman College

2004–2012

Supported a community of 2000 web users via phone, chat, deskside and classroom training. Administered web hosting and content management systems. Strategically managed the institution’s online presence. Migrated legacy web content into new content management system.

OSS Sytems Administrator

OneEighty Networks

1999–2004

Supported home users, web developers, and hosting clients. Administered DNS, web, e-mail and database servers on Windows, Linux and Solaris. Administered the help desk ticketing, billing, and provisioning systems.

Automation Technology Analyst II

Bechtel Hanford, Inc.

1997–2002

Supported 800 computer users at the Hanford Environmental Restoration Contract with troubleshooting, diagnosis and solutions for software and hardware issues. Created and deployed system images. Taught software training classes. Planned and managed project-wide rollout of new Windows version.

Sales Technician

Kennewick Computer Company

1992–1997

Sold and supported computer hardware and software, office networks and vertical business solutions. Specified, delivered, and installed network hardware and workstations. Ordered inventory and shipped products. Planned and configured local area networks.

References

Mike Osterman

Director of Enterprise Technology
Whitman College
ostermmg@whitman.edu
509-527-5419

Marilyn Ponti

Director of Financial Aid
Whitman College
pontimk@whitman.edu
509-527-5178

Kyle Singer

Senior Developer
Coffey Communications
kyle@singertribe.com
509-301-2450